F.A.Q.

Service
  • What is it?
  • It 's a special agreement between IED and Adobe that allows all students to obtain an Adobe Creative Cloud subscription for free (and to be installed on your personal computer).

  • What software you can use?
  • All the applications, included:
    Adobe Photoshop® CC
    Adobe Illustrator® CC
    Adobe InDesign® CC
    Adobe Dreamweaver® CC
    Adobe Animation® CC
    Adobe After Effects®
    Adobe Auditon®
    Adobe Premiere®
    Adobe Lightroom®
    Adobe Acrobat Pro DC®

  • Who can take advantage of the service?
  • All students of the three-year courses, one year, semester, day and evening specialization, master's and advanced training.

  • Wich are the requirement to obtain Adobe software?
  • Being regulary enrolled to the current academic year and have a IED email @ied.edu.

Licence
  • Who owns the subscription?
  • The Adobe subscription is offered by IED and becomes the student's personal.

  • What kind of license is provided to students?
  • The license of use is educational and allows the use of the software for training purposes. Beware: the software are the same as those supplied with professional licenses. They are complete, not in demo version with limited functionality.

  • How long does the subscription last?
  • The subscription to Adobe Creative Cloud will be deactivated at the end of the course.

  • For how long students can use the software?
  • The subscription to Adobe Creative Cloud will be deactivated at the end of the course. A student enrolled in a course that lasts more than one year will receive, each year, a subscription Adobe offered by IED.

  • Where can I find the terms and conditions for a Creative Cloud membership?
  • You can find the Creative Cloud terms of use here.

Software
  • Who do I contact if I have issues with my Creative Cloud software?
  • If you have questions about using Creative Cloud software, visit the support page.

  • Where can I download the software?
  • From the Adobe website login with your Adobe Creative Cloud account can access the Download section.

  • Can I install the software on the Mac and PC?
  • You can download the software for Mac and PC.

  • In wich language is available?
  • With your Adobe Creative Cloud subscription you can download and install all the applications in all languages available.Unlike traditional software purchase, in which all the components are in the same language, Creative Cloud lets you select from multiple languages for each product. In this way it is possible to have different language versions for each product, depending on your needs. Included are the following languages: Italian - English and Spanish.

  • What if I have problems downloading my software?
  • Do I need ongoing Internet access to use my Adobe® Creative Cloud™ desktop applications?
  • No. Your Creative Cloud desktop applications (such as Adobe® Photoshop® and Illustrator®) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days. For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.

  • Can I use the software I downloaded from Creative Cloud on multiple computers?
  • Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.

  • Do I have to download and install the applications available in Creative Cloud all at once?
  • No. Creative Cloud lets you install each application individually whenever it works best for you. Mix and match whatever you want — you have the freedom to choose which applications to install.